Check-in
Check-out
Guests
1 Adult, 0 Children
Fulfillment & Cancellation policy
Cancellation Policy
Cancellation by the Guest
- The Host shall not refund any money due to a cancellation. No-shows on the reservation date are treated as guest cancellations, and no refunds will be made.
- The Host strongly recommends that all guests obtain appropriate travel and personal insurance cover to cover these charges in case of a cancellation.
Cancellation by London Executive Sales and Lettings
- If the London Executive Sales and Lettings cannot honour the booking at the property initially booked, the booking will be relocated to an alternative property at the same rate as initially booked.
- In exceptional circumstances, the Host may find it necessary to cancel the Guest’s booking and reserves the right to do so at any point.
- The Host shall make all reasonable efforts to offer a suitable alternative. If this is declared not acceptable by the Guest within 24 hours of them being notified of the change of property, and assuming the cancellation is not as a result of events beyond the Host’s reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labour disputes, natural or man-made disaster, fire, flood, and adverse weather conditions. In that case, the Host will refund any sum paid by the Guest if cancelled prior to the reservation or a refund of the remainder of the booked nights if the Guest has already checked in, which shall constitute a full and final settlement of any liability the Owner or the Host may have to the Guest as a result of such cancellation. This does not affect the Guest’s statutory rights. More specifically, nothing in these conditions shall restrict the Host’s liability for death or personal injury caused by the Host’s negligence or fraudulent Misrepresentation.
Termination by the Managing Agent
The Managing Agent has the right to terminate a booking at any time on the grounds of abuse to the staff, mistreatment of the property, or criminal activity on the part of the Guest. Any sign of smoking inside or outside of the property will immediately terminate the booking, with no refund being offered.